Useful Info for NUNA Residents

Helpful Phone Numbers

  • Animal Control 472-7387
  • Austin Police Dept. Rep. 974-4490 or 974-5340
  • City of Austin, main switch board 499-2000
  • Dead Animal Collection 499-2111
  • Dumping (Creek/Storm Drian Concerns) 499-2550
  • Electric Trouble Reports 322-9100
  • Garbage/Recycling Collection 499-2111
  • Graffiti Hotline 974-1028
  • Low-Hanging Tree Limbs 494-9400
  • Pothole Complaints 440-8444
  • Street Light Repairs 505-7617
  • Street Sign (Trouble) 457-4850
  • Substandard Housing 974-1855
  • To close a street for a block party Temporary Traffic Control Section 974-7255
  • To report an abandoned vehicle Abandoned Vehicle Unit 280-0075
  • To complain about noise 911
  • Yards and Vacant Lots 494-9400
  • Zoning Changes/Review 499-6370
  • Zoning Violations 974-6576
NUNA

Useful Links

Channel 6 Austin
Live and Recorded Coverage of Council, ZAP, PC, BoA, etc.

City of Austin Building Plan Review Permitting and Inspections

City of Austin Council Closed-Caption Transcripts
This is a great thing if you do not have time to watch a 3-hour public hearing, but want to follow an issue.

City of Austin Development Map Viewer
This is a powerful GIS tool for identifying current and historical zoning and subdivision cases, aerial photos, floodplain features, etc.

City of Austin Development Review Case Information
Set the date range and type "%" into the "Case Number" field.

City of Austin Police Department Numbers
This page lists a number of helpful phone numbers including: robbery tip line, sex crimes tip line, auto theft tip line, abandoned vehicle tip line, and many more.

Austin City Code Online
This site contains Volumes I through IV of the Austin, Texas Code of Ordinances and is current through November 2005.

Current Crime Information - Crime Viewer
This link accesses the last 18 months of crime information through an interactive mapping program called the Crime Report Viewer. The crime information is from a database of official police reports. Searches may be accomplished using several geographic boundaries: neighborhood associations, Police sectors or districts, zip codes, census tracts and a rectangle search tool that can search anywhere in the city. Additionally individual addresses may be entered and crime information searched within 500 or 1,000 feet of that address. Updates to the crime information database occur daily and go back the last 18 months from each day.

City of Austin Proposed Code Amendments

City of Austin Agendas
City Council, committees, commissions, boards, and council minutes.

City of Austin Solid Waste Services
Enforces a variety of City codes which include:
Housing and Structures: Helps bring substandard and dangerous structures into compliance with City codes.
Low-Hanging Tree Limbs: Accepts complaints from other agencies about tree limbs that obstruct traffic or the right of way.
Yards and Vacant Lots: Investigates complaints about high weeds & grass, standing water, large amounts of junk, illegal dumping and storage of garbage carts.
Zoning and Land Use: Investigates complaints about land use, such as running an auto repair business from a home, posting illegal signs, storing recreational and commercial vehicles, or building fences on the right of way.

City of Austin Customer Service Directory
Contains Web links about Departments and their services, phone numbers, and e-mail addresses for City of Austin services.

City of Austin Customer Service Request System
You can fill out an on-line form for a variety of services such as: Curb/Gutter Repair, Debris in Street, Pedestrian Flasher, Pothole Repair, Sidewalk Accessibility Issues, Sidewalk Repair, Parking Sign Maintenance, Sign - Street Name, Traffic Sign Maintenance, Street Resurfacing Inquiry, Traffic Calming, etc..

City of Austin Home Size Ordinance
Austin's home size ordinance encourages: highest parts of residences centered in their lots; frontyard setbacks similar to neighbors'; and carports instead of enclosed garages. The ordinance mandates: square-footage restictions; height restrictions; side walls limited in length, height and shape; and duplexes attached with a common wall and roof.

Homes for Sale
(Austin Home Search mirrors properties for sale on Multiple Listing Service [MLS])

Land Development Code Viewer
Title 25 online. Note, the NCCD has not yet been codified.

Land Use MapLand Use Map of the North University Neighborhood Planning Area

Travis Central Appraisal District (TCAD)
Registered owners for last year's tax cycle, appraised values, and links to plats.

Travis County Office of Public Records
This is a powerful tool showing deeds, affidavits, liens, transfers, declarations, and restrictive covenants.

Cell Phone Tower Map for Austin
Lists all the cell phone tower locations in Austin. Granted this may not be the most important informtation for most people but it does serve as a talking point for what is taking place at "Sparky Park". You can also use this site to help determine which cell phone company offers the best coverage.

Lost Pet
If you have lost a pet, this site guides you through various steps you should do to help find your pet.

Floodplain Maps
The Federal Emergency Management Agency (FEMA) updated Austin's floodplain maps, and the new maps are now available for public comment. Find out if you are in a floodplain and what that means to you and your property.

NUNA

Common City Code Violations

City codes protect the health, safety and quality of life of Austin residents. Solid Waste Services enforces many of these codes.

Click on any of the links below for general information about the violation.

Adult-Oriented Businesses
Apartments/Rentals in Substandard Condition
Businesses and Industry
Construction or Remodeling without a Permit
Dangerous Structures
Fences
Fire Damaged Buildings
Garage Sales
Garbage Carts Left at the Curb
Illegal Dumping
Junk & Accumulated Rubbish
Mobile Vendor on Private Property
Number of People Living in a Residence
Running a Business from Home
Signs
Stagnant Water
Storage of Vehicles
Swimming Pools
Tree Limbs Blocking Right-of-Way
Weeds/Grass over 12 inches

Page Items

other info

APD Reminders

The Austin Police Department (APD) recommends that if there is a problem or an offense “in progress,” call 911 and make a complaint. In order to have this complaint followed through, the caller must also request an officer come and speak with him/her.

For all other calls or complaints 311 is the number for something which has already occurred and is not an emergency. APD strongly recommends that if you feel that a call to 311 is not satisfactory, by all means, call 911.

Assistant City Manager over APD, Chief Michael McDonald, has requested that the word get out about the operator’s response to a call; if a caller feels that the operator’s response at 911 is inappropriate in any way, he/she should ask to have the operator’s supervisor call back immediately. Hang up and wait for the supervisor’s call. NUNA has a new district representative from APD, Officer Armando (A.J.) Rodriguez. Officer Rodriguez may be reached at 974-4527 or e-mail.

Curfews and Noise Levels - Tips

We are an eclectic neighborhood with many kinds of people living here, including students. It is not a predominately student neighborhood, and it is sometimes necessary to remind those who are not permanent residents that they live here alongside permanent residents: families with young children, professionals such as doctors and nurses, UT professors, and older residents.

Because of our unique composition, it is important to remind them of the rules regarding noisy parties and loud music that the City of Austin enforces through the Austin Police Department. The neighborhood residents routinely notify the police if there are noisy, disturbing parties in progress, and the police officers will come and shut them down.

If any resident is having problems with noise, noisy parties, something currently, in progress, please call 911 (not 311) to report the problem. Please also ask for a reference number.